A known and foreseeable psychosocial hazard
Under the Positive Duty introduced by the 2022 Sex Discrimination Act amendments, employers now have a proactive obligation to prevent this - not to respond once it has happened. The obligation sits with the employer, not with the person most vulnerable to the harm.
There is a second regulatory frame that sits inside. Since the 2022 model WHS amendments, employers also have an explicit duty to identify and control psychosocial hazards. The conditions around a poorly managed parental leave transition - exclusion from decisions, leadership changes without communication, roles redesigned without consultation, and prolonged loss of professional visibility - meet the regulatory definition of a psychosocial hazard. They cause genuine psychological harm. They are well documented and entirely foreseeable. Which means an employer that fails to prevent them is not simply falling short on gender equity; it is also failing in its work health and safety obligations.
Which raises the question every leader should be asking: has your organisation designed a system that prevents these risks, or one that simply responds once the harm has occurred?
Why employee-led support falls short: "You don't know what you need until you wished you had it."
Many organisations offer parental-leave transition support in some form - through their EAP, through organisational psychologists, through coaching or through self-serve platforms. But almost universally, it is offered as an employee benefit. Which means the employee - the pregnant, expecting, on-leave or returning parent - is expected to opt in: to identify that they need support; to find the number; to make the call. Which asks, precisely, for the confidence and decision-making capacity the transition has already begun to erode.
Ironically, women are expected to navigate this transition at exactly the point they are psychologically least likely to recognise the risk in their own careers. Decades ago, American psychologist Faye Crosby described this phenomenon as the personal-group discrimination discrepancy: people readily recognise discrimination affecting their group, but are far less likely to believe it is happening to them personally.
The number of women - especially in People & Culture, especially in HR - who tell us they thought they were fine, that they had it under control, and only realised what they hadn't known once they had specialist coaching, is one of the most striking patterns we see. This is not a story about individual women lacking preparation. It is a story about the transition itself, and the ways it hides the risk from the person carrying it.
We have seen firsthand how parental-leave transition support, positioned as an employee benefit, is actually used. People access it when things are already going awry. When their manager has changed and they haven't heard from the new one. When a restructure has been announced in their absence. When they’re not afforded the opportunity to apply for a role they’re well qualified to perform. When they suspect they're being managed toward a quiet redundancy. When they're told, on return, that "we've made some changes to your role”, meaning their role has been split into two, and they now report to someone they used to manage.
By the time they reach for support, the workplace harm has materialised and the discrimination has begun. The opportunity for prevention has already passed. Support can still help people navigate what has happened, but that is fundamentally different from preventing the harm in the first place.
Beyond the Policy: The Transition is a Systems Design Challenge
If parental leave is a systems design challenge, then the solution cannot rest with the employee alone. It requires organisations to deliberately design the transition around the known points of risk. That means more than an EAP, a wellbeing conversation or life coaching. It means embedding evidence-based interventions that prevent discrimination before it occurs, equip managers to lead the transition well, and give employees the information, support and confidence to make informed decisions throughout it.
One of the most effective ways to do this is through specialist, expert-informed coaching for both managers and employees. The Australian Human Rights Commission's 2014 Supporting Working Parents national review identified many of the risks organisations must now anticipate and prevent: discrimination, redundancy, exclusion through poor keeping-in-touch practices, anxiety and depression arising from workplace experiences rather than the transition to parenthood itself, and the loss of dignity that accompanies decisions made without consultation. It is an approach the Australian Human Rights Commission has itself recognised, honouring Grace Papers with its Business Award for work preventing discrimination against pregnant, expecting, on-leave and returning parents. |
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